Ratings & Reviews

Overall Rating

3
(14 reviews)
57.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Ingrid R. - |Recommended: NoBad apartment — The apartment was giving to me in bad conditions.
response from property -Thank you for taking time to post this review. We invite you to call us to discuss your concerns further. We care about our residents and aim to address all issues as they are brought to our attention. Warmest Regards, The Pines of Wilmington
submitted by Laura T. - |Recommended: YesI think the property when construction is finished will be great. — I like living here so I would and have let them know I love my apartment.
response from property -Laura, Thank you so much for your review. We are so glad that you love your apartment and for living here and hope you will for many years to come. Best wishes, The Pines of Wilmington Management Team
submitted by Dontae K. - |Recommended: YesQuite put together well done and organize pretty happy — This is my first real apartment that I own by myself and honestly it’s hard work but Worth it
response from property -Dontae, Thank you for your review. We are so glad that you are enjoying your first apartment and would love to hear more of your opinion of our apartment home. Warm wishes, The Pines of Wilmington Management Team
submitted by Sonja S. - |Recommended: NoCan't answer as all of question, not seen — The truth. Not enough maintenance personnel. Myself and several neighbors have yet to see these so-called security people we're supposed to have. That we pay too much not have better services. Would only recommend if not able to find elsewhere.
response from property -Sonja, thank you for making us aware of your concerns. We apologize that you had a negative experience due to lack of maintenance. We value our residents feedback, and would like to hear any other comments you have about our community and ways we can help improve. Please contact us or feel free to stop by the front office, thanks!
submitted by Darryl B. - |Recommended: YesThe Pines Review — A great place to stay
response from property -Darryl, Thank you so much for rating us. We would love to know more of your opinion of us by emailing us at thepinesleasing@mresmgmt.com with your rating. Best regards, The Pines of Wilmington Management Team
submitted by Jasmine L. - |Recommended: YesAwesome — I would say yes come on to the pines it’s quite where I am I speak to all my neighbors and everyone speaks to me the ladies in the office are really nice never had a attitude or anything always smiling I gave parking a 2 cause sometimes I have to park really far from my apartment
response from property -Jasmine, Thank you for your review. We're very glad that you have gotten along with the other members of our community. We work hard to provide our residents with the best and quiet community. Best wishes, The Pines of Wilmington Management Team
submitted by Tyron J. - |Recommended: NoWorst community ever — I've been here for 2 months. Maintenance never fix anything , they was charging me 865 monthly and my lease stated 750 scamming me , I never got a mailbox key , my heat didn't work they never fixed it and my door was kicked in and they left it the same way poor community the bugs are worstttttttt no pest control and they charge you monthly for it like somebody please just shut this dump down smh
submitted by Aletha M. - |Recommended: YesLike it here. — Location, great staff, friendly neighbors
response from property -Aletha, Thank you for your review. We are so glad to hear that you are having a great experience with our staff and enjoying your home. -The Pines of Wilmington Management Team.
submitted by Kensy Z. - |Recommended: NoIt’s good — Nothing much, it’s just a start to something better. To take a good look before making any decisions.
submitted by Richard W. - |Recommended: NoStay Away — Run from this place
submitted by Darius D. - |Recommended: YesIt could be better.... but it is what it is — It’s ok.... just wished the residents who make don’t care about neighbors or leave garbage around weren’t here
submitted by Mark M. - |Recommended: YesIt is taken care of for the most part — I would tell them overall pretty good place to live
submitted by Kendra S. - |Recommended: YesMaintenance — I’ve been here 7 years and this is the first time since I’ve been here that I’ve actually seen a maintenance man fix everything that was broken thoroughly. He was very efficient and polite. He listened to my concerns and inspected all the problem areas I mentioned. A1 service.
submitted by Philip H. - |Recommended: NoWorst place in Wilmington to rent — Maintaince is horrible. Ac is out and wont fix it..said it was after hours but the office doesn't close for a hour Also it is really ghetto seeming. Maintenance also has done a half ass job fixing my door knob that got destroyed by another person on the grounds. Not only is it just the maintance and the residen and people around this apartment complex.. I have asked the office to remove this guy who is sleeping out of his car and apparently they haven't done anything about it because he is still here. It is a very disappointing place for how much the rent is

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